FAQ

Frequently Asked Questions:

1. What types of illustration services do you offer?

We offer a wide range of illustration services, including custom illustrations, digital illustrations, traditional illustrations, and illustration redraws.

2. Do you work in a specific style?

Our team is made up of a diverse group of illustrators, each with their own unique style and expertise. We can accommodate a variety of styles, from traditional hand-drawn to digital, to ensure that we can deliver the perfect look for your project.

3. How much do your services cost?

Fees for our services are quoted on a per-project basis and are based on the complexity and scope of the project. Contact us to discuss your project in detail and receive a quote.

4. How do I place an order?

To place an order, simply fill out the form on our website or contact us by phone or email to discuss your project in more detail. We will provide you with a quote and project agreement, which you will need to sign and return before work can begin.

5. How long does the process take?

The duration of the process will depend on the complexity and scope of your project. Once we have a better understanding of your needs and have received your signed project agreement, we will provide you with a timeline for completion.

6. Do you offer revisions?

Yes, we offer revisions as part of our services. If you are not completely satisfied with the initial drafts of your illustrations, we will work with you to make any necessary revisions until you are happy with the final product.

7. How will I receive my completed illustrations?

Upon completion of your project, we will deliver the final illustrations to you in the file format of your choice (e.g., JPEG, PNG, EPS, etc.).

8. What is your policy on intellectual property?

All illustrations created by [Company Name] are the property of [Company Name] until payment has been received in full. Upon payment, the client will be granted a non-exclusive, non-transferable license to use the illustrations for the purposes specified in the project agreement. The client may not alter or modify the illustrations without the express written consent of [Company Name].

9. Do you offer refunds?

We do not offer refunds for our services. If you are not satisfied with the final product, we will work with you to make any necessary revisions until you are happy with the results.

10. How do I contact you?

You can reach us by phone at [Phone Number] or email at [Email Address]. We are available to answer your questions and discuss your project Monday through Friday from 9:00 AM to 5:00 PM EST. You can also fill out the form on our website and we will get back to you as soon as possible.